Please only use the included cable to charge the LED face mask. To do so, connect the remote control to the mask using the included USB-C cable. Then attach the other DC cable (or USB-C) to the remote control and connect it to a power source. The device should not be operated while charging.

To protect your eyes, avoid looking directly into the LED light and wear eye protection during treatment. Ensure the LED lights do not cover your eyes during use. Looking directly into red light can cause eye strain, glare, and changes in your visual habits.

The blue light mode should not be used for longer than 10 minutes. The other modes can be used for 10-20 minutes. You should use the mask a maximum of 3-5 times per week.

Excessive exposure to blue light can irritate the skin, causing redness or inflammation, especially on sensitive skin. Prolonged exposure can worsen the skin's appearance in the long term.

Generally, you can use the LED face mask's modes consecutively, but make sure you don't exceed the total application time of 3-5 per week, each lasting 10-20 minutes, and the maximum of 10 minutes for the blue light mode. If you have sensitive skin, it might be advisable to use the modes on different days to avoid irritation.

If you already own one of our EMS devices, you can also use it with the LED Face Mask. It is important not to exceed the total recommended application time. The following applies: Use the red, yellow, or green light mode a maximum of 3-5 times per week for 10-20 minutes each time. Use the blue light mode a maximum of 3-5 times per week for 10 minutes each time. Use the EMS function a maximum of 2-3 times per week for 5 minutes each time. If you experience any discomfort during use or your skin reacts with redness or irritation, discontinue use immediately and seek medical help.

Yes. Near-infrared light is invisible to the naked eye, but only with an 850nm filter, such as a cell phone camera. If you activate the NIR mode, the light can also dim slightly, as the voltage is divided between the two activated modes.

You can also use the LED face mask directly on cleansed skin without applying a serum. Alternatively, you can apply a serum suitable for light therapy to your skin, let it absorb, and then start the treatment. We recommend the following serums:

• NIR near-infrared mode: Botanical Lifting Effect Serum, Slow-Aging Ampoules
• Red Light Mode: Botanical Lifting Effect Serum, Hyaluronic Serum, Squalane Serum
• Yellow Light Mode: Brightening Serum, Vitamin C Serum
• Blue Light Mode: Bakuchiol Serum, Niacinamide Seruma

• The following people should not use this product: children (0-8 years), pregnant or breastfeeding women, people with allergies, skin injuries, eczema, swelling, skin diseases, atopic dermatitis or sensitive skin, any existing inflammation, mental illness and limited mental abilities, a pacemaker or other devices, fever and other physical abnormalities, heart disease, serious illnesses, acute illnesses, malignant tumors, tuberculosis, blood disorders and other symptoms
• Do not use on eyes, eyeballs, wounds, plastic parts, front of the neck or larynx, tumors, eczema, above the heart, etc.
• Avoid using the device on open wounds, painful, raised, crusty, or bleeding skin, after recent injury, surgery, or facial treatments, including neurotoxin treatments, dermal fillers, microneedling, laser, and chemical peels, until the skin has fully healed.
• People who are allergic to light or who have light allergies due to the use of medication should not use this device.
• If the tool or charging cable is damaged by impact or falls, please discontinue use.

The LED face mask and accessories are not waterproof and should not be submerged or machine washed. Stains and product residue on the mask can be wiped off with a damp cloth after use. Do not use alkaline cleaners, volatile oils containing alcohol, thinners, or other solvents for cleaning.

The warranty for our Rosental Organics LED Face Mask is 2 years from the date of purchase.

We also offer a 60-day satisfaction guarantee. Your satisfaction is important to us: If you aren't completely satisfied with our LED face mask within 60 days, you can return it and receive a refund minus a 10 percent restocking fee. Contact our customer service team, and we'll be happy to help you with anything you need.